PawPurrfect, which is owned by Shodshi Sutras Private Limited (“PawPurrfect”) primarily operates, controls and manages the Services (as defined below) provided by from its corporate office at 1000, C-Wing, Luv-kush Towers, Sindhi Society, Chembur, Mumbai.
Use of the website is available only to individuals who are at least 18 years old and can form legally binding contracts under applicable law. You represent, acknowledge and agree that you are at least 18 years of age, and that : (a) all registration information that you submit is truthful and accurate. (b) you will maintain the accuracy of such information, and see your use of the Website and Services offered through this Website do not violate any applicable law regulation. Your Account (defined below) may be terminated without warning if we at our discretion, believe that you are under the age of 18 or that you are not complying up any applicable laws, rules or regulations. You need not register with PawPurrfect to simply visit and view the Website, but to access and participate in certain features of the Website, you will need to create a password-protected account ( “Account“). To create an account, you must submit your name and email address through the account registration page on the Website and create a password. You will also have the ability to provide additional optional information, which is not required to register for an account but may be helpful to PawPurrfect in providing you with a more customised experience when using the Website. You may also register for an Account using existing Facebook account and – login credentials (your “Third-Party Site Password”). You are solely responsible for safeguarding your PawPurrfect password and, if applicable, your Third-Party Site Password (collectively, “Passwords”) at all times and shall keep your Passwords secure it all times. You shall be solely responsible for all activity that occurs on your Account and you shall notify PawPurrfect immediately of any breach of security or any unauthorised use of your Account. Similarly, you shall never use another’s Account without PawPurrfect’s permission. You agree that you will not misrepresent yourself or represent yourself as another user of the Website and / or the Services offered through the Website. You hereby expressly acknowledge and agree that you yourself and not PawPurrfect will be liable for your losses, damages etc. (whether direct or indirect) caused by an unauthorised use of your Account. Notwithstanding the foregoing, you may be liable for the losses of PawPurrfect or others due to such unauthorised use. An Account holder is sometimes referred to here in as a ( “Registered User”. You acknowledge and agree that you shall comply with the following policies (the “Account Policies”); you will not copy or distribute any part of the Website in any medium without PawPurrfect’s written prior written authorisation. You will not alter or modify any part of the Website other than as may be reasonably necessary to use a Website for its intended purpose. You will provide true, accurate, current and complete information when creating your Account and you shall maintain and update such information during the term of this Agreement so that it will remain accurate, true, current and complete. You shall not use any automated system, including but not limited to, “robots”, “spiders”, “offline readers”, “scraper” etc, to access the Website for any purpose without PawPurrfect’s prior written approval. You shall not in any manual or automated manner collect Service Experts or Services Users information, including but not limited to, names, addresses, phone numbers, or email addresses, copying copyrighted text, or otherwise misuse or misappropriate Website information or content, including but not limited to, use on a “mirrored”, competitive or third party site. You shall not in any way that transmits more request messages to PawPurrfect servers, any server of a PawPurrfect subsidiary or affiliate, in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser; provided, however, that the operators of public search engines may use spiders or robots to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not cashes or archives of such material. PawPurrfect reserves the right to revoke these exceptions either generally or in specific cases.
2. You will not send messages to other users containing; offers to make National or International Money Transfer amount exceeding the asking price of a service, with intent to request refund of any portion of the payment; or unsolicited advertising or marketing of a service not offered on the Website or an external website.
3 NO DISCRIMINATION
(i) Discriminatory Postings. Indian laws prohibit any preference, limitation or discrimination based on race, colour, religion, sex, national origion, age, handicap or other protected class. PawPurrfect will not knowing accept any Posting which is in violation of the law. PawPurrfect has the right, in a sole discretion and without prior notice to you; to immediately remove any posting that discriminates or is in anyway violation of any law.
(iii) FEEDBACK. As a participant in the Website, you agree to use careful, prudent, and good judgement when leaving Feedback for another User. The following actions constituted in appropriate uses of Feedback: (a) threatening to leave negative or impartial Feedback for another user unless that user provides services not included in the original Posting or not agreed to as part of the service to be provided; (b) Leaving Feedback in order to make the Service Expert or Service User appear better than he or she actually is or was; and (c) Including conditions in an Offer or want that restrict a Service Expert or a Service User from leaving Feedback.
1. Sanctions for Inappropriate Use of Feedback. If you violate any of the above-referenced rules in connection with leaving Feedback, PawPurrfect, in its sole discretion may take any of the following actions: 1. Cancel your Feedback for any of your Postings; 2. Limit your Account privileges; 3. suspend your Account; and / or 4. Decrease your status and why the feedback page.
2. Reporting Inappropriate Use of Feedback. You may contact PawPurrfect regarding any inappropriate use of Feedback via – email at support@PawPurrfect.co
3. Resolving Disputes in Connection with Feedback. In the event of any dispute between uses of the Website concerning Feedback, PawPurrfect shall be the final arbiter of such dispute. Further, IN THE EVENT OF ANY DISPUTE BETWEEN USERS OF THE WEBSITE CONCERNING FEEDBACK, PAWPURRFECT IS THE RIGHT, IN ITS SOLE AND ABSOLUTE DISCRETION, TO REMOVE SUCH FEEDBACK OR TAKE ANY ACTION IT DEEMS REASONABLE WITHOUT INCOMING ANY LIABILITY THEREFORM. The foregoing lists of prohibitions provide examples and are not complete or exclusive. PawPurrfect reserves the right to (a) Terminate your access to your Account, your ability to post to this Website (or the Services) and (b) refuse, delete or remove, move or edit the content, in whole or in part, of any Postings; with or without cause and with or without notice, for any reason no reason, or for any action that PawPurrfect determines inappropriate or disruptive to the Website or any user of this Website and / or Services. PawPurrfect reserves the right to restrict the number of emailsor other messages that you are allowed to send to other users to a number that PawPurrfect deems appropriate in PawPurrfect’s sole discretion. PawPurrfect may report to law enforcement authorities any actions that may be illegal, and any reports it receives of such conduct. When legally required or at PawPurrfect’s discretion, PawPurrfect will cooperate with law enforcement agencies in any investigation of alleged illegal activity on this Website or on the Internet. PawPurrfect does not and cannot review every Posting posted to the Website. These prohibitions do not require PawPurrfect to monitor, police or remove any Postings or other information submitted by you are any other user.
D. Rules for Service Experts
a. List Services or offers relating to any Service in the category that is inappropriate to the Service they are offering;
b. Misrepresents the location at which they will provide a Service;
c. Include brand names or other inappropriate keywords in their Profile, Offer, Want, Feedback or any other title or description relating to a Service;
d. Use misleading titles that do not accurate describe the Service; or
e. Include any information in their Profile that is fraudulent.
5. PRODUCTS UTILISED WHILE RENDERING SERVICES TO THE SERVICE USER(S) The Service Expert will procure your Products from PawPurrfect only for rendering the Services facilitated through the PawPurrfect’s Platform. Any product purchased by the Service Experts from PawPurrfect shall only be used for the sole purpose of rendering services booked through PawPurrfect platform. Product sold by PawPurrfect to the Service Experts shall not be used for personal consumption by the Service Expert under any circumstances.
6. SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE EXPERTS. If a Service Expert violates any of the above-referenced rules in connection with his or her Posting, PawPurrfect, in its sole discretion, may take any of the following actions; a. cancel the Posting; b. limited the Service Expert’s Account privileges; c. suspend the Service Expert’s Account; d. cause the Service Expert to forfeit any fees earned on a canceled Posting; and / or e. decrease the Service Exert’s status earned via the Feedback page.
E. Rules for the Service Users
1. SERVICE USERS SHALL NOT TAKE ANY OTHER FOLLOWING ACTIONS; a. commit to purchasing or using a Service without paying; b. sign up for, negotiate a price for, use, or otherwise called as a Service with no intention of following through with your use of or payment for the Service; c. agree to purchase a Service when you do not meet the Service Expert’s terms as outlined in the Posting, or agree to Purchase a Service with the intention of disrupting a posting; or d. misuse any options made available now or in the future by PawPurrfect in connection with the use or purchase of any Service.
2. SANCTIONS FOR VIOLATING ANY OF THE RULES FOR SERVICE USERS. If a Service User violates any of the above-referenced rules in connection with his or her Posting, PawPurrfect, in a sole discretion, may take any of the following actions; a. cancel the Posting; b. limit the Service User’s Account privileges; c. suspend the Service User’s Account; and / or d. decrease a Service User’s status earned via the Feedback page. The website may now in the future permit the the submission of videos or other communications submitted by you and other uses, including without limitation, your Profile, your Offer, your Wants, any Feedback, and all Submitted Content and the hosting, sharing, and / or publishing of such Submitted Content. You understand that whether or not such Submitted Content is published, PawPurrfect does not guarantee any confidentiality with respect to any Submitted Content. You agree that any Submitted Content provided by you for which you authorise to be searchable by Registered Users who have access to the Website is provided by a non – priority and non-confidential basis. You agree that PawPurrfect shall be free to use or disseminate such freely searchable Submitted Content on an unrestricted basis for the purpose of providing the Services. You are aware that any information provided by you in the Submitted Content towards locating an Expert who ordinarily is bound to maintain confidentiality under law with his / her client (i.e. a doctor or a lawyer) is not extended to PawPurrfect. PawPurrfect may also disclose user information including personal information if PawPurrfect reasonably believes that disclosure i. is necessary in order to comply with a legal process (such as a court order, search warrant, etc) or other legal requirement of any governmental authority, ii. would potentially mitigate PawPurrfect’s liability in an actual or potential lawsuit, iii. is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any person or entity, iv. to enforce this Agreement (including, but not limited to, ensuring the payment of fees by users), or v. as may be required or necessary to deter illegal behaviour (including but not limited to fraud).
2. You acknowledge and understand that when using the Website, you will be exposed to the Submitted Content from a variety of sources, and that PawPurrfect is not responsible for the accuracy, usefulness, safety or intellectual property rights of or relating to such to Submitted Content. Your further acknowledge and understand that you may be exposed to Submitted Content that is inaccurate, offensive indecent, or objectionable, and you agree to waive and hereby do waive, any legal or equitable rights or remedies you have or may have against PawPurrfect with respect thereto, and agree to indemnify and hold PawPurrfect, its owners, members, managers, operators, directors, offices, agents, affiliates and / or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of Website.
3 You are solely responsible for the photos, profiles and other content, including, without limitation, Submitted Content that you publish or display on or through the Website, or transmit to other Website users. You understand and agree that PawPurrfect may, in its sole discretion and without incurring any liability, review and delete or remove any Submitted Content that violates this Agreement or which might be offensive, illegal or that might violate the rights, harm, threaten the safety of Website users or others.
5. SUGGESTIONS. If you send a transmitter any communications, comments, questions, suggestions, or related materials to PawPurrfect, wether by letter, email, telephone or otherwise (collectively, “Suggestions”) suggesting or recommending changes to the Website, including without limitation, new features or functionality relating thereto, all such Suggestions are and will be treated as, non–confidential and non–proprietary. You are hereby assign all right, title and interest in, and PawPurrfect is free to use, without any attribution or compensation to you, any ideas, know–how, concepts, techniques or other intellectual property and proprietary rights contained in the Suggestions, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing and selling, directly or indirectly, products and services using such Suggestions. You understand and agree that PawPurrfect is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Suggestions, and you have no right to compel such use, display, reproduction, or distribution or seek recognition if the Suggestions are in fact implemented.
Upon Termination of Service, PawPurrfect retains the right to use any data collected from your use of the Website for internal analysis and archival purposes, and all related licences you have granted PawPurrfect here under shall remain in effect for the foregoing purpose. In no event is PawPurrfect obligated to return any Submitted Content to you. Sections K, L, M, N, O, P, Q, R, S,T,U,V,W, and X, shall survive expiration or termination of the Website or your Account. You agree to indemnify and hold and, and it officers, managers, members, affiliates, successors, assigns, directors, agents, service experts, suppliers, and employees harmless from any claim or demand, including reasonable attorneys’ fees and court costs, made by any third party due to or arising out of the Termination of Service.
PawPurrfect may also in certain categories require Service Exposed to make payments for following up on job leads that is requests posted by Service Uses and permitting the Service Experts to contact the Service User (“Lead Fee”) irrespective of whether the job leads eventually result in a transaction or a change of consideration for the service requested. PawPurrfect offers premium services to Service Experts for a fee and may in the future offer additional Services, like tax preparation and bookkeeping that Service Experts can also choose to purchase. PawPurrfect reserves the right to charge fees for these Services at its sole discretion. For the invoices to be raised by Service Experts with respect to the services to be provided the Service Uses PawPurrfect shall prepare such invoices.
4. REFUND POLICY. All Commissions payable to PawPurrfect by Service Experts on consummated transactions, that is exchange of services for consideration, are final and non-refundable. All moneis paid by Service Experts in the form of “Credits or Deposits” are non– interest bearing. Un-utilised and unclaimed “Credits or Deposits” for period of more than 364 days from the date of purchase of “Credit” shall expire and stand forfeited. No refunds of credits will be processed after the expiry date.
NOT WITHSTANDING THE FOREGOING, YOU AGREE THAT SINCE PAWPURRFECT only seeks to provide a platform wherein the Service User and Service Expert can be brought together and a PawPurrfect itself has no role in the execution or provision of Services. ITSELF, PAWPURRFECT SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGED OF ANY SORT WHATSOEVER INCURRED AS THE RESULT OF ANY SUCH TRANSACTION OR DEALINGS. IF THERE IS A DISPUTE BETWEEN PARTICIPANTS ON THE WEBSITE, OR BETWEEN REGISTERED USERS OR ANY WEBSITE USER AND ANY THIRD PARTY, YOU ACKNOWLEDGE AND AGREED THAT PAWPURRFECT IS UNDER NO OBLIGATION TO BECOME INVOLVED. IN THE EVENT THAT A DISPUTE ARISES BETWEEN YOU AND ONE OR MORE WEBSITE USES, REGISTERED USERS OR ANY THIRD PARTY, YOU HEREBY RELEASE PAWPURRFECT, ITS OFFICES, MANAGERS, MEMBERS, DIRECTORS, EMPLOYEES, ATTORNEYS, AGENTS, AND SUCCESSORS, IN RIGHTS FROM ANY CLAIMS, DEMANDS, AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND OR NATURE, KNOWN OR UNKNOWN, SUSPECTED OR UNSUSPECTED, FORESEEABLE OR UNFORESEEABLE, DISCLOSED OR UNDISCLOSED ARISING OUT OF OR IN ANY WAY RELATED TO SUCH DISPUTES AND / OR THE WEBSITE OR ANY SERVICE PROVIDED THEREUNDER.
P. Aspects of the Website and other PawPurrfect services may be supported by advertising revenue. As such, PawPurrfect may display advertisements and promotions on the service. The manner, mode and extent of advertising by PawPurrfect on the Website are subject to change and the appearance of advertisements on the Website does not necessarily imply endorsement by PawPurrfect of any advertised products or services. You agree that PawPurrfect shall not be responsible or liable for any loss or damage of any sort incurred by you as a result of any such dealings or as the result of the presence of such advertisers on the Website.
© 2020 PawPurrfect, Shodashi Sutras Private Limited. All rights reserved.